Complete Dentistry  |  21-23 Glasgow Road, Paisley, PA1 3QY
Telephone : 0141 889 2016
Latest News

Latest News

Practice Update 13 July 2020

Sunday, July 12, 2020



Following the last update, I'm happy to report that we are continuing to see all of you that have needed emergency dental care very quickly. Thank you for your co-operation in making this possible.

However, there are still some types of treatment we are not able to carry out on the premises due to Scottish Government restrictions. Therefore we are referring patients that require it to dental hubs within the Paisley and Glasgow area.

Although the First Minister has recently announced that 'routine dental care' is now available, that is not strictly true. One of the main limitations at present is that we cannot carry out any 'Aerosol Generating Procedures' (AGPs) under the NHS.

Examples of AGPs include:

  • the 3-in-1 syringe; the water/air 'puffer' that we use when examining your mouth and for washing/drying your teeth during a filling
  • the high speed drill with water spray
  • the ultrasonic scaler; used when 'scaling and polishing'

Your safety is our Number 1 priority. Our team continue to work to a new set of guidelines we have put in place to ensure your safe care. I am also looking at advanced Personal Protective Equipment that would allow us to carry out AGPs at the practice. 

Meantime, changes you will notice include:

  • triaging your phone call to ensure effective use of the limited appointments
    • the receptionist/dentist will ask Covid-19 related and clinical questions 
    • PLEASE DO NOT JUST TURN UP FOR AN APPOINTMENT  AS THE DOOR WILL BE LOCKED. YOU MUST PHONE IN ADVANCE
  • staggering appointments to ensure social distancing and extra time to allow even more rigorous cleaning of communal areas between patients eg seats, doors etc. The clinical areas, as always, continue to have the highest levels of infection control so rest assured!
  • asking you to arrive wearing a face-covering and waiting in your car until called for
  • hand sanitation for you on entry and exit
  • payment by card, preferably contactless, if possible

Please continue to bear with us. Remember, all the measures we have put in place are to help you receive your care as safely and quickly as possible. Contact us on 0141-889 2016 and, as always, we are ready to help.

Abdul and The Team






Open for urgent dental care!

Sunday, June 28, 2020



I'm delighted to be able to let you know that we have completed preparations to re-open on Monday 29 June!

However, due to the guidance we have to follow for YOUR SAFETY as well as ours, we will only be able to see 10 patients per day IN THE WHOLE PRACTICE for URGENT care only.

Our team have to work to a new set of guidelines to ensure safe care for you and protection for us. Therefore you will see some changes at the practice in how it looks and what our staff are wearing. 

PLEASE DO NOT JUST TURN UP FOR AN APPOINTMENT  AS THE DOOR WILL BE LOCKED. YOU MUST PHONE IN ADVANCE. 

The receptionist will take some details including some medical and other questions. 

Following this, the information will be passed to one of the dentists who will triage and give you appropriate advice and/or make an appointmentWe appreciate you will want to see us, and we want to see you, but please bear with us while we adapt to this new, hopefully short-term, way of looking after you. All the measures we have put in place are to help you receive your care as safely and quickly as possible. 

So if you are having a problem, contact us on 0141-889 2016 and we are ready to help.

It's good to be back!

Abdul and The Team






Relaxing of lockdown

Thursday, June 18, 2020



You will have heard the news today that dental practices will be allowed to open from Monday 22 June. As usual, Scottish Government like to drop things upon us at short notice!

We have been continuing preparations to re-open since my last post. When we have made sure all is in place to safely treat you and look after the team, I'll update here and on our Facebook page.

The hope is that will be towards the end of June, early July.

However, due to the guidance we have to follow for YOUR SAFETY as well as ours, we will only be able to see 10 patients per day IN THE WHOLE PRACTICE for URGENT care only.

The priority will be those patients triaged during the time we have had to be closed and for whom we had to defer treatment.

We appreciate you will want to see us and we want to see you but please bear with us!

In the meantime, as before, if you are having any urgent dental problems:

-During the week, between the hours of 9am-6pm, phone the practice on 0141-889 2016 and follow the message

-After 6pm during the week and at weekends contact NHS24 on 111

Please share this page for information.

We are looking forward to seeing you again soon.

Please take care and continue to look after yourselves!

Abdul






July Appointments Update

Saturday, June 13, 2020



We appreciate there has been a lot in the news about dentistry recently, especially with some practices starting back in England. As with most COVID-19 matters there is variation across the home nations.
In Scotland, the practice continues to be closed for 'routine' care but we are making preparations to re-open to start seeing emergency and urgent care patients again within the next few weeks.
We will update as soon as that happens and meantime we are in the process of re-starting and checking equipment, securing the correct PPE as well as making some modifications to the premises and to our procedures to protect you and the team.
In light of this any routine patient appointments up until the end of July have now been cancelled. You should have received notification of this by phone, text or letter.
If we have not contacted you yet, please assume your appointment is cancelled up until that time.
In the meantime, as before, only patients with severe symptoms of infection, swelling, bleeding or trauma will be seen for emergency treatment within designated centres in the Greater Glasgow and Clyde area.
If you have an emergency:
-During the week, between the hours of 9am-6pm, phone the practice on 0141-889 2016 and follow the message
-After 6pm during the week and at weekends contact NHS24 on 111
We are looking forward to seeing you again soon.
Please take care and continue to look after yourselves
Abdul





June appointment update

Thursday, May 21, 2020



The practice continues to be closed and in light of this any patient appointments up until the end of June have had to be cancelled. You should have received notification of this by phone, text or letter.

If we have not contacted you yet, please assume your appointment is cancelled up until that time.

On the back of Nicola's announcement today, we're definitely getting closer to the end of lockdown!
We hope to be able to start seeing emergencies within the practice within the next few months. Please keep checking back on this page.

Please share this website link for information.

In the meantime, only patients with severe symptoms of infection, swelling, bleeding or trauma will be seen for emergency treatment within designated centres in the Greater Glasgow and Clyde area.

If you have an emergency:

-During the week, between the hours of 9am-6pm, phone the practice on 0141-889 2016 and follow the message
-After 6pm during the week and at weekends contact NHS24 on 111

Please take care and continue to look after yourselves!

Abdul






May Appointments Update

Wednesday, April 22, 2020



May Appointments Update

Unfortunately, the practice is still temporarily closed.

We have continued to cancel patient appointments up until the end of May at least. This will have been by phone, text or letter.

If we have not contacted you yet, please assume your appointment is cancelled up until that time.

In the meantime, only patients with severe symptoms of infection, swelling, bleeding or trauma will be seen for emergency treatment within designated centres in the Greater Glasgow and Clyde area.

If you have an emergency:

-During the week, between the hours of 9am-6pm, phone the practice on 0141-889 2016 and follow the message
-After 6pm during the week and at weekends contact NHS24 on 111

Hopefully, we're getting closer to the end of lockdown!

Please take care and continue to look after yourselves!

Abdul






Appointments Update

Tuesday, April 14, 2020



The practice is still temporarily closed due to COVID-19 lockdown.

We have had to cancel patient appointments up until the end of April at least. This will have been by phone, text or letter.

If we have not contacted you yet, please assume your appointment is cancelled up until that time.

In the meantime, only patients with severe symptoms of infection, swelling, bleeding or trauma will be seen for emergency treatment within designated centres in the Greater Glasgow and Clyde area.

If you have an emergency:

-During the week, between the hours of 9am-6pm, phone the practice on 0141-889 2016 and follow the message
-After 6pm during the week and at weekends contact NHS24 on 111

Please take care and look after yourselves!

Abdul






Self-Help Advice

Monday, April 06, 2020



During this temporary closure due to COVID-19, we are only able to refer on genuine emergencies to designated clinics within the Greater Glasgow and Clyde area. 

In light of that, and to help you in managing any more minor issues you may be having, we have compiled some information that may help in the meantime. 

Keep well and stay safe. 

Abdul 










Practice update

Tuesday, March 31, 2020



Please remember that due to the recent edict from Scottish Government, the practice is temporarily closed.

Due to the speed of the virus spread, we were working hard and managed to cancel patient appointments up until the Easter weekend at least. This will have been by phone, text or letter.
If we have not contacted you yet, please assume your appointment is cancelled up until that time.

In the meantime, only patients with severe symptoms of infection, swelling, bleeding or trauma will be seen for emergency treatment within designated centres in the Greater Glasgow and Clyde area.

If you have an emergency:

  • During the week, between the hours of 9am-6pm, phone the practice on 0141-889 2016 and follow the message
  • After 6pm during the week and at weekends contact NHS24 on 111

Massive thanks to my team here for their help during this difficult time.

 
Meantime please take care and keep your distance!

Abdul

On behalf of The Complete Dentistry Team






Dental Practices Closed

Tuesday, March 24, 2020



Due to the Coronavirus outbreak and in accordance with instructions from Scottish Government and the Chief Dental Officer, the practice is temporarily closed.

Only patients with severe symptoms of infection, swelling, bleeding or trauma will be seen for emergency treatment within designated centres in the Greater Glasgow and Clyde area.

If you have an emergency:

  • During the week, between the hours of  9am-6pm, phone the practice on 0141-889 2016 and follow the message

  • After 6pm during the week  and at weekends contact NHS24 on 111

 Meantime we wish you well, please take care and we look forward to seeing you again soon.

Abdul 

On behalf of The Complete Dentistry Team