We have cancelled all scheduled appointments for August. You should have received a text or letter to inform you of this. If you have not, please assume your scheduled appointment for August has been cancelled or contact us for further information.
Following the last update, we are starting to open the practice up gradually as we emerge slowly out of the COVID-19 lockdown. We are also streamlining our system and are able to see more of you with any problems within a day or so. Thanks again for your co-operation in making this possible.
Safety is our Number 1 priority. We are now sourcing enhanced PPE which will allow us to undertake a limited number of 'Aerosol Generating Procedures' (AGPs) as we move into the next phase. However, this will also mean that we have to leave the surgery empty, possibly for an hour or more, after the appointment. This will obviously impact on how many patients we will be able to see and what we are able to do.
Examples of AGPs include:
Meantime, changes you will notice include:
Please continue to bear with us. Remember, all the measures we have put in place are to help you receive your care as safely and quickly as possible. Contact us on 0141-889 2016 and, as always, we are ready to help.
Abdul and The Team
Following the last update, I'm happy to report that we are continuing to see all of you that have needed emergency dental care very quickly. Thank you for your co-operation in making this possible.
However, there are still some types of treatment we are not able to carry out on the premises due to Scottish Government restrictions. Therefore we are referring patients that require it to dental hubs within the Paisley and Glasgow area.
Although the First Minister has recently announced that 'routine dental care' is now available, that is not strictly true. One of the main limitations at present is that we cannot carry out any 'Aerosol Generating Procedures' (AGPs) under the NHS.
Examples of AGPs include:
Your safety is our Number 1 priority. Our team continue to work to a new set of guidelines we have put in place to ensure your safe care. I am also looking at advanced Personal Protective Equipment that would allow us to carry out AGPs at the practice.
Meantime, changes you will notice include:
Please continue to bear with us. Remember, all the measures we have put in place are to help you receive your care as safely and quickly as possible. Contact us on 0141-889 2016 and, as always, we are ready to help.
Abdul and The Team
I'm delighted to be able to let you know that we have completed preparations to re-open on Monday 29 June!
However, due to the guidance we have to follow for YOUR SAFETY as well as ours, we will only be able to see 10 patients per day IN THE WHOLE PRACTICE for URGENT care only.
Our team have to work to a new set of guidelines to ensure safe care for you and protection for us. Therefore you will see some changes at the practice in how it looks and what our staff are wearing.
PLEASE DO NOT JUST TURN UP FOR AN APPOINTMENT AS THE DOOR WILL BE LOCKED. YOU MUST PHONE IN ADVANCE.
The receptionist will take some details including some medical and other questions.
Following this, the information will be passed to one of the dentists who will triage and give you appropriate advice and/or make an appointment. We appreciate you will want to see us, and we want to see you, but please bear with us while we adapt to this new, hopefully short-term, way of looking after you. All the measures we have put in place are to help you receive your care as safely and quickly as possible.
So if you are having a problem, contact us on 0141-889 2016 and we are ready to help.
It's good to be back!
Abdul and The Team
You will have heard the news today that dental practices will be allowed to open from Monday 22 June. As usual, Scottish Government like to drop things upon us at short notice!
We have been continuing preparations to re-open since my last post. When we have made sure all is in place to safely treat you and look after the team, I'll update here and on our Facebook page.
The hope is that will be towards the end of June, early July.
However, due to the guidance we have to follow for YOUR SAFETY as well as ours, we will only be able to see 10 patients per day IN THE WHOLE PRACTICE for URGENT care only.
The priority will be those patients triaged during the time we have had to be closed and for whom we had to defer treatment.
We appreciate you will want to see us and we want to see you but please bear with us!
In the meantime, as before, if you are having any urgent dental problems:
-During the week, between the hours of 9am-6pm, phone the practice on 0141-889 2016 and follow the message
-After 6pm during the week and at weekends contact NHS24 on 111
Please share this page for information.
We are looking forward to seeing you again soon.
Please take care and continue to look after yourselves!
Abdul
The practice continues to be closed and in light of this any patient appointments up until the end of June have had to be cancelled. You should have received notification of this by phone, text or letter.
If we have not contacted you yet, please assume your appointment is cancelled up until that time.
On the back of Nicola's announcement today, we're definitely getting closer to the end of lockdown!
We hope to be able to start seeing emergencies within the practice within the next few months. Please keep checking back on this page.
Please share this website link for information.
In the meantime, only patients with severe symptoms of infection, swelling, bleeding or trauma will be seen for emergency treatment within designated centres in the Greater Glasgow and Clyde area.
If you have an emergency:
-During the week, between the hours of 9am-6pm, phone the practice on 0141-889 2016 and follow the message
-After 6pm during the week and at weekends contact NHS24 on 111
Please take care and continue to look after yourselves!
Abdul
May Appointments Update
Unfortunately, the practice is still temporarily closed.
We have continued to cancel patient appointments up until the end of May at least. This will have been by phone, text or letter.
If we have not contacted you yet, please assume your appointment is cancelled up until that time.
In the meantime, only patients with severe symptoms of infection, swelling, bleeding or trauma will be seen for emergency treatment within designated centres in the Greater Glasgow and Clyde area.
If you have an emergency:
-During the week, between the hours of 9am-6pm, phone the practice on 0141-889 2016 and follow the message
-After 6pm during the week and at weekends contact NHS24 on 111
Hopefully, we're getting closer to the end of lockdown!
Please take care and continue to look after yourselves!
Abdul
The practice is still temporarily closed due to COVID-19 lockdown.
We have had to cancel patient appointments up until the end of April at least. This will have been by phone, text or letter.
If we have not contacted you yet, please assume your appointment is cancelled up until that time.
In the meantime, only patients with severe symptoms of infection, swelling, bleeding or trauma will be seen for emergency treatment within designated centres in the Greater Glasgow and Clyde area.
If you have an emergency:
-During the week, between the hours of 9am-6pm, phone the practice on 0141-889 2016 and follow the message
-After 6pm during the week and at weekends contact NHS24 on 111
Please take care and look after yourselves!
Abdul
During this temporary closure due to COVID-19, we are only able to refer on genuine emergencies to designated clinics within the Greater Glasgow and Clyde area.
In light of that, and to help you in managing any more minor issues you may be having, we have compiled some information that may help in the meantime.
Keep well and stay safe.
Abdul
Please remember that due to the recent edict from Scottish Government, the practice is temporarily closed.
Due to the speed of the virus spread, we were working hard and managed to cancel patient appointments up until the Easter weekend at least. This will have been by phone, text or letter.
If we have not contacted you yet, please assume your appointment is cancelled up until that time.
In the meantime, only patients with severe symptoms of infection, swelling, bleeding or trauma will be seen for emergency treatment within designated centres in the Greater Glasgow and Clyde area.
If you have an emergency:
Massive thanks to my team here for their help during this difficult time.
Meantime please take care and keep your distance!
Abdul
On behalf of The Complete Dentistry Team
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