Complete Dentistry  |  21-23 Glasgow Road, Paisley, PA1 3QY
Telephone : 0141 889 2016
Latest News

Latest News

Tier 4...here we come!

Wednesday, November 18, 2020



I thought I'd use a scary picture to make sure we all behave!

Renfrewshire moves into Tier 4 as of Friday night. However, it is unlikely that this will cause any change to the way we are currently working at the practice. 

Therefore please keep your appointment if there is one arranged.

We are awaiting further information from Scottish Government and I will update if required. 

We are still operating with a 'locked door' policy so please don't just turn up; you must have a pre-arranged appointment. 

As before, if you're having a problem please call us on 0141-889 2016 and we're ready to help. 

Everybody keep safe and look after each other!

Abdul & The Team

(Please share this if you know anybody who is a patient of the practice)






A nice thanks that made us feel good and reassured we were getting it right.........

Saturday, November 14, 2020



Lovely card following 'Covid Dental Care' during these unusual times....




Silver Anniversary For Georgina

Friday, October 30, 2020



A silver anniversary celebration!
In the midst of these unprecedented times, we had the chance to switch off for a while and enjoy celebrating 25 years at the practice for Georgina, our senior dental nurse. Although senior in stature we reckon she started when she was only 12....we reckon someone many years ago was breaking the law around child labour!🤫
Unable to have our usual celebrations, we had to settle for a socially distanced celebration with the team dropping in at stages during the day. We did the best we could with balloons, cake and lots of bad stuff for your teeth!
Balloons were made by a Nicola who worked for us ..check her Instagram at @HoneyLove_Balloons and the cake was made by Cheryl who is a current team member........check out her Instagram @hausofcakery.
Georgina, thanks for all your efforts over the years for the practice and our patients and a personal thanks for having put up with me!
Abdul x





12 October Scottish Government announcement

Monday, October 12, 2020



The Minister for Public Health, Sport and Wellbeing today confirmed that, from 1 November, we will be able to start to provide the normal range of dental treatments.
From the Chief Dental Officer's letter sent to dental practices today, he states "You should be assured that I fully recognise the position that a return to pre-COVID levels of patient volume will not be achievable under the current health protection measures. I am aware that it will still be necessary for you to prioritise appointments for patients requiring urgent dental care, those at greatest risk of oral disease and the backlog of patients from during the ‘lockdown’. This is not business as usual"
In a nutshell, this means that we cannot see the usual numbers of patients as we may still have to leave the surgery empty, possibly for an hour, after some appointments.
Please remember that we are all still in the midst of a pandemic. My over-arching priority will continue to be the safety of all of you and my staff. By maintaining the highest standards of health and safety and infection control we can reduce the risk of COVID-19 together.
Over the next few weeks, we will be starting to contact patients that were left mid-treatment prior to lockdown, as well as continuing to deal with those that require urgent care.
We have over 10,000 registered patients and we simply will not be able to see everybody at once so please be respectful and patient with my team.
Remember, we are trying to do all we can to help you receive your care as safely and quickly as possible.
PLEASE DO NOT JUST TURN UP FOR AN APPOINTMENT AS THE DOOR WILL BE LOCKED. YOU MUST PHONE IN ADVANCE TO BE TRIAGED. If you are having any problems, contact us on 0141-889 2016 and we are ready to help.
Please share this information with anybody else that attends the practice.
Best wishes,
Abdul & The Team






September Update and something to make you smile?

Sunday, September 06, 2020



SEPTEMBER UPDATE

We have now cancelled all scheduled examination/hygienist appointments for the rest of September. You should have received a text or letter to inform you of this.

We are emerging out of the lockdown for dentistry and continuing to see most of you with problems within a day or so. My thanks again for your co-operation in making this possible.

We have also now managed to secure some enhanced PPE which is allowing us to undertake a limited number of 'Aerosol Generating Procedures' (AGPs) for urgent care so we can see you in the practice within familiar surroundings.

As I have explained before, this also means that we have to leave the surgery empty, possibly for an hour or more, after the appointment therefore meaning we are limited to the numbers of patients we are be able to see.

As before, PLEASE DO NOT JUST TURN UP FOR AN APPOINTMENT AS THE DOOR WILL BE LOCKED. YOU MUST PHONE IN ADVANCE TO BE TRIAGED.

Please continue to bear with us. Remember, all the measures we have put in place are to help you receive your care as safely and quickly as possible. Contact us on 0141-889 2016 and, as always, we are ready to help.

Meantime, we have all made sacrifices over the last several months. For us to wear these tight fitting masks needed for AGPs we have had to make our own including shaving....judge for yourself......but Ian went well overboard!

Abdul and The Team









August appointments and general update

Wednesday, August 05, 2020



We have cancelled all scheduled appointments for August. You should have received a text or letter to inform you of this. If you have not, please assume your scheduled appointment for August has been cancelled or contact us for further information. 

Following the last update, we are starting to open the practice up gradually as we emerge slowly out of the COVID-19 lockdown. We are also streamlining our system and are able to see more of you with any problems within a day or so. Thanks again for your co-operation in making this possible.

Safety is our Number 1 priorityWe are now sourcing enhanced PPE which will allow us to undertake a limited number of 'Aerosol Generating Procedures' (AGPs) as we move into the next phase. However, this will also mean that we have to leave the surgery empty, possibly for an hour or more, after the appointment. This will obviously impact on how many patients we will be able to see and what we are able to do. 

Examples of AGPs include:

  • the 3-in-1 syringe; the water/air 'puffer' that we use when examining your mouth and for washing/drying your teeth during a filling
  • the high speed drill with water spray
  • the ultrasonic scaler; used when 'scaling and polishing'

Meantime, changes you will notice include:

  • triaging your phone call to ensure effective use of the limited appointments
    • the receptionist/dentist will ask Covid-19 related and clinical questions 
    • PLEASE DO NOT JUST TURN UP FOR AN APPOINTMENT  AS THE DOOR WILL BE LOCKED. YOU MUST PHONE IN ADVANCE
  • staggering appointments to ensure social distancing and extra time to allow even more rigorous cleaning of communal areas between patients eg seats, doors etc. The clinical areas, as always, continue to have the highest levels of infection control so rest assured!
  • asking you to arrive wearing a face-covering and waiting in your car until called for
  • hand sanitation for you on entry and exit
  • payment by card, preferably contactless, if possible

Please continue to bear with us. Remember, all the measures we have put in place are to help you receive your care as safely and quickly as possible. Contact us on 0141-889 2016 and, as always, we are ready to help.

Abdul and The Team






Practice Update 13 July 2020

Sunday, July 12, 2020



Following the last update, I'm happy to report that we are continuing to see all of you that have needed emergency dental care very quickly. Thank you for your co-operation in making this possible.

However, there are still some types of treatment we are not able to carry out on the premises due to Scottish Government restrictions. Therefore we are referring patients that require it to dental hubs within the Paisley and Glasgow area.

Although the First Minister has recently announced that 'routine dental care' is now available, that is not strictly true. One of the main limitations at present is that we cannot carry out any 'Aerosol Generating Procedures' (AGPs) under the NHS.

Examples of AGPs include:

  • the 3-in-1 syringe; the water/air 'puffer' that we use when examining your mouth and for washing/drying your teeth during a filling
  • the high speed drill with water spray
  • the ultrasonic scaler; used when 'scaling and polishing'

Your safety is our Number 1 priority. Our team continue to work to a new set of guidelines we have put in place to ensure your safe care. I am also looking at advanced Personal Protective Equipment that would allow us to carry out AGPs at the practice. 

Meantime, changes you will notice include:

  • triaging your phone call to ensure effective use of the limited appointments
    • the receptionist/dentist will ask Covid-19 related and clinical questions 
    • PLEASE DO NOT JUST TURN UP FOR AN APPOINTMENT  AS THE DOOR WILL BE LOCKED. YOU MUST PHONE IN ADVANCE
  • staggering appointments to ensure social distancing and extra time to allow even more rigorous cleaning of communal areas between patients eg seats, doors etc. The clinical areas, as always, continue to have the highest levels of infection control so rest assured!
  • asking you to arrive wearing a face-covering and waiting in your car until called for
  • hand sanitation for you on entry and exit
  • payment by card, preferably contactless, if possible

Please continue to bear with us. Remember, all the measures we have put in place are to help you receive your care as safely and quickly as possible. Contact us on 0141-889 2016 and, as always, we are ready to help.

Abdul and The Team






Open for urgent dental care!

Sunday, June 28, 2020



I'm delighted to be able to let you know that we have completed preparations to re-open on Monday 29 June!

However, due to the guidance we have to follow for YOUR SAFETY as well as ours, we will only be able to see 10 patients per day IN THE WHOLE PRACTICE for URGENT care only.

Our team have to work to a new set of guidelines to ensure safe care for you and protection for us. Therefore you will see some changes at the practice in how it looks and what our staff are wearing. 

PLEASE DO NOT JUST TURN UP FOR AN APPOINTMENT  AS THE DOOR WILL BE LOCKED. YOU MUST PHONE IN ADVANCE. 

The receptionist will take some details including some medical and other questions. 

Following this, the information will be passed to one of the dentists who will triage and give you appropriate advice and/or make an appointmentWe appreciate you will want to see us, and we want to see you, but please bear with us while we adapt to this new, hopefully short-term, way of looking after you. All the measures we have put in place are to help you receive your care as safely and quickly as possible. 

So if you are having a problem, contact us on 0141-889 2016 and we are ready to help.

It's good to be back!

Abdul and The Team






Relaxing of lockdown

Thursday, June 18, 2020



You will have heard the news today that dental practices will be allowed to open from Monday 22 June. As usual, Scottish Government like to drop things upon us at short notice!

We have been continuing preparations to re-open since my last post. When we have made sure all is in place to safely treat you and look after the team, I'll update here and on our Facebook page.

The hope is that will be towards the end of June, early July.

However, due to the guidance we have to follow for YOUR SAFETY as well as ours, we will only be able to see 10 patients per day IN THE WHOLE PRACTICE for URGENT care only.

The priority will be those patients triaged during the time we have had to be closed and for whom we had to defer treatment.

We appreciate you will want to see us and we want to see you but please bear with us!

In the meantime, as before, if you are having any urgent dental problems:

-During the week, between the hours of 9am-6pm, phone the practice on 0141-889 2016 and follow the message

-After 6pm during the week and at weekends contact NHS24 on 111

Please share this page for information.

We are looking forward to seeing you again soon.

Please take care and continue to look after yourselves!

Abdul






July Appointments Update

Saturday, June 13, 2020



We appreciate there has been a lot in the news about dentistry recently, especially with some practices starting back in England. As with most COVID-19 matters there is variation across the home nations.
In Scotland, the practice continues to be closed for 'routine' care but we are making preparations to re-open to start seeing emergency and urgent care patients again within the next few weeks.
We will update as soon as that happens and meantime we are in the process of re-starting and checking equipment, securing the correct PPE as well as making some modifications to the premises and to our procedures to protect you and the team.
In light of this any routine patient appointments up until the end of July have now been cancelled. You should have received notification of this by phone, text or letter.
If we have not contacted you yet, please assume your appointment is cancelled up until that time.
In the meantime, as before, only patients with severe symptoms of infection, swelling, bleeding or trauma will be seen for emergency treatment within designated centres in the Greater Glasgow and Clyde area.
If you have an emergency:
-During the week, between the hours of 9am-6pm, phone the practice on 0141-889 2016 and follow the message
-After 6pm during the week and at weekends contact NHS24 on 111
We are looking forward to seeing you again soon.
Please take care and continue to look after yourselves
Abdul